What We Do When We Are In Doubt
My financial advisor finally tracked me down today. He has been calling and emailing me for a week. I wasn’t consciously avoiding him,...
How To Be Cool (It’s Science... And Wisdom)
I met Joe in college. He was short and scrawny with thinning dark hair that stuck out like Doc from the Back to the Future movies. He...
Why We Rarely Opt Out
How annoying. For the third month in a row I circled a ridiculous and unnecessary charge on my credit card bill. I had been meaning to...
The Unifying Properties of Co-Creation
I learned how to become an effective leader with one question: “Ken, what do you think?” I was literally the only person not seated at...
How To Win An Argument In Three Easy Steps
My friend and colleague Kevin is a master persuader. I’ve never seen him get dragged into an argument, but I have seen him influence...
Credibility Is Essential To Persuasion. Here's How To Build Credibility In Two Easy Steps
Have you ever made a poor decision that haunted you for years after? I made such a decision in 2006; I bought a rental property. Yep, a...